Which disclosure method does NOT satisfy the requirements of the Equal Credit Opportunity Act?

The Equal Credit Opportunity Act (ECOA) mandates that certain disclosures be made to borrowers in a clear and accessible manner. Among the options provided, the method that does not satisfy these requirements is a telephone conversation.

This is because telephone communications lack the necessary documentation and tangible evidence that can be referenced later. ECOA requires disclosures to be delivered in a format that ensures the borrower has a written record of the information provided, which is critical for their understanding of their rights. Telephone calls do not allow for this kind of recordkeeping, and they can also lead to misunderstandings about the information conveyed, making it an inadequate method for fulfilling the disclosure requirements.

In contrast, the other methods—such as e-mail, mailed letters, and faxed letters—provide a way for borrowers to receive documentation that they can review at their convenience. These methods ensure that the information is communicated clearly and can be retained for future reference, thus fulfilling the intent of the ECOA to protect borrowers' rights.